Refund Policy

Effective Date: July 1, 2025

At Jan Sahyog Charitable Trust, we are deeply grateful for your support. Every contribution helps us further our mission of social welfare, education, and community development. As a non-profit organization, transparency and donor trust are vital to us.

1. Donations Are Final

All donations made to Jan Sahyog Charitable Trust through our website or authorized platforms are considered final and non-refundable. Once a donation has been processed, it cannot be canceled or returned.

2. Incorrect or Duplicate Transactions

If you believe a donation was made in error or there was a duplicate transaction, please contact us within 7 days of the transaction. We will investigate the issue and work with you to resolve it.

3. Unauthorized Charges

If you notice an unauthorized charge on your card or account related to a donation, please report it immediately. We recommend contacting your bank or payment provider and informing our team so we can investigate promptly.

4. Tax Receipts

Once a donation is completed, a receipt will be issued. If you do not receive your receipt or require corrections, please reach out to us with the transaction details.

5. Contact for Refund Queries

For questions or concerns related to refunds, please contact us at:

jscthazaribagh@gmail.com
+91 9431901463

6. Policy Changes

Jan Sahyog Charitable Trust reserves the right to modify or update this refund policy at any time. Changes will be posted on this page with the effective date.

Last updated: July 2025